FWD: From Joe Polish

by | May 22, 2011 | Marketing Fitness | 7 comments

This is a video from Joe Polish. If you remember about a month ago I talked about how I happened to sit right next to one of the greatest business and marketing minds in the world Mr. Joe Polish.

By the way Joe is hosting a live event and Dan Kennedy is also one of the speakers.

Here are the details. www.ILoveMarketingEvent.com

(Not an affiliate link) Myself and some of my other fitness colleagues are definitely going to be there.

Apparently Joe is an avid reader of Super-Trainer because he saw the post and send me this video.

[youtube hknV6zLDT38]

I was really ecstatic that Mr. Joe Polish himself took the time to send me a video.

What can we do to make our clients fee special. It doesn’t have to be expensive remember it’s the “thought that matters”.

Here are a few things that you can do to wow your customers. It doesn’t cost a thing. NO EXCUSES

1) A hand written thank you card.
2) Post on their Facebook wall and compliment them and tell them that you’re proud of them.
3) Send them a random appreciation text message
4) Give them a sincere compliment when you see them in the gym
5) Remember their birthdays.
6) Remember their kids birthdays. (even more impressive)
7) Give them a call once in a while and ask them how they are doing
8) Send them a personalized video

 


Please share some things you do to TOTALLY WOW your clients in the comment section below!!!

7 Comments

  1. Alexander Morentin
    Alexander Morentin on May 24, 2011 at 11:05 am

    That’s really cool. I don’t do this enough. I forget how much people (including myself) love appreciation. Will definitely get on this.

  3. Tye
    Tye on May 24, 2011 at 3:30 pm

    I agree the video is something I’m gonna try to. I am already set up to take a group to an appreciation lunch.

  5. sam
    sam on May 27, 2011 at 2:31 pm

    Jonas,

    It’s going to be fun hanging with you and rest of my boys at Joe’s event.

  6. Brookside Institute
    Brookside Institute on May 29, 2011 at 5:49 am

    Our goal is not only to provide them something incredible to look forward to but also to give them an experience that will give them lasting memories. You can be a part in helping bring smiles to those who need them the most…

  7. Trevor Askren
    Trevor Askren on June 23, 2011 at 3:08 am

    Thanks for the post I actually learned something from it. Very good content on this site Always looking forward to new post.

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